Privacy Policy

At Wavento, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and other online services (collectively, the "Services"). Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms of Service.

1. Information We Collect

1.1 Information You Provide to Us

We may collect information that you provide directly to us when you:

• Create or modify your account
• Use our language learning features
• Create or share content
• Communicate with us or other users
• Respond to surveys or questionnaires
• Register for premium features or subscriptions

This information may include:

• Personal identifiers (name, email address, phone number)
• Account credentials
• Profile information
• Payment and billing information
• User content (such as language exercises, notes, flashcards, and recordings)
• Communications with us or other users
• Any other information you choose to provide

1.2 Information We Collect Automatically

When you access or use our Services, we may automatically collect information about you, including:

• Log Information: We collect log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
• Device Information: We collect information about the device you use to access our Services, including information about the device's hardware model, operating system and version, unique device identifiers, and mobile network information.
• Usage Information: We collect information about your usage of the Services, such as the features you use, the actions you take, the time, frequency, and duration of your activities, and your learning progress.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about you when you interact with our Services or emails, including information about your browsing behavior and language learning patterns.

1.3 Information We Collect from Other Sources

We may obtain information from other sources and combine that with information we collect through our Services. For example, if you create or log into your account through a third-party social media service, we will have access to certain information from that service, such as your name, account information, and friends lists, in accordance with the authorization procedures determined by such service.

2. How We Use Your Information

We use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our Services
• Personalize your experience and deliver content relevant to your interests
• Process transactions and send related information, including confirmations and receipts
• Track and analyze your learning progress and provide personalized recommendations
• Send you technical notices, updates, security alerts, and support and administrative messages
• Respond to your comments, questions, and requests, and provide customer service
• Communicate with you about products, services, offers, promotions, and events, and provide other news or information about Wavento
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Wavento and others
• Personalize and improve the Services, and provide content or features that match user profiles or interests
• Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards
• Carry out any other purpose described to you at the time the information was collected

3. How We Share Your Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

• With Other Users: When you use certain features of our Services, information about you may be displayed to other users. For example, your profile information, language learning progress, and content you create may be visible to others depending on your privacy settings.
• With Service Providers: We may share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• For Business Transfers: We may share or transfer information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• For Legal Purposes: We may share information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, legal process, or governmental request, including to meet national security or law enforcement requirements.
• To Protect Rights and Safety: We may share information if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Wavento or others.
• With Your Consent: We may share information with your consent or at your direction, including if you authorize a third-party application to access your account.
• Aggregated or De-identified Information: We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for research, marketing, analytics, and other purposes.

4. Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. The retention periods will vary depending on the type of information, the purpose for which it is used, and your interactions with our Services.

5. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from Wavento.

6. Your Choices

6.1 Account Information

You may update, correct, or delete information about you at any time by logging into your online account and modifying your information or by emailing us at [email protected]. Note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

6.2 Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

6.3 Promotional Communications

You may opt out of receiving promotional emails from Wavento by following the instructions in those emails or by adjusting the communication preferences in your account settings. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

6.4 Mobile Push Notifications/Alerts

With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

7. Children's Privacy

Our Services are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children. If we learn we have collected personal information from a child under 13 (or other age as required by local law), we will delete that information unless we have parental consent or are otherwise permitted by law. If you believe we might have any information from or about a child under 13, please contact us at [email protected].

8. International Data Transfers

Wavento is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to the U.S. and other countries, where you may not have the same rights and protections as you do under local law.

9. Your Rights and Data Protection

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access personal information we hold about you
• The right to request that we update, correct, or delete your personal information
• The right to object to our processing of your personal information
• The right to withdraw your consent at any time for processing based on consent
• The right to data portability
• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us at [email protected]. Please note that these rights may be limited in some circumstances by applicable law.

9.1 European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR) and applicable national data protection laws. Where the GDPR applies, our legal basis for processing your information will depend on the type of information and the context in which we process it. Generally, we process your information based on:

• Our contract with you (when you sign up for our Services)
• Our legitimate interests (which are not overridden by your data protection interests)
• Compliance with our legal obligations
• Your consent (where you have provided it)

9.2 California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. You have the right to:

• Know what personal information we collect about you and how we use and disclose it
• Request deletion of your personal information
• Access your personal information
• Opt-out of the sale of your personal information (note that we do not sell your personal information)
• Not be discriminated against for exercising these rights

To exercise these rights, please contact us at [email protected] or through the methods described in the "Contact Us" section below.

10. Cookies and Tracking Technologies

We and our third-party providers use cookies, clear GIFs/pixel tags, JavaScript, local storage, log files, and other mechanisms to automatically collect and record information about your browsing activities and use of the Services. We use this information for various purposes, including to:

• Authenticate users
• Remember user preferences and settings
• Determine the popularity of certain content
• Deliver and measure the effectiveness of advertising campaigns
• Analyze site traffic and trends, and generally understand the online behaviors and interests of people who interact with our Services

We may also work with third-party analytics providers who use cookies and similar technologies to collect and analyze information about use of the Services and report on activities and trends. These providers may also collect information regarding the use of other websites, apps, and online services.

11. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

12. Terms of Use

For users who download our app from the Apple App Store, the license to use our app is subject to Apple's Standard End User License Agreement (EULA). You can view these terms at: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Wavento.
Email: [email protected]